Privacy Policy | Voya Agency

This Privacy Policy explains how Voya Agency ("we", "us", "our") collects, uses and protects your information when you visit voyaagency.com or apply to join us as a host or agent. By using this Website you agree to this policy.

1. Information we collect

Information you give us

When you submit the "Join Become Host" or "Join Become Agent" form we collect the details you enter, which may include:

Full name and WhatsApp / phone number
Gender, age, city, state and languages
Voya Live ID, agent or referral code, agency name and team size
Experience and any message you write to us

Information collected automatically

Your IP address and the time of your submission (to prevent spam and fraud)
Basic technical data such as browser type, device and pages visited, through server logs and, if enabled, Google Analytics

We do not ask for bank account numbers, card details, passwords or ID documents on this Website. Never share these with anyone claiming to be from Voya Agency.

2. How we use your information

To contact you about your application by WhatsApp, phone or email
To help you register, verify and join Voya Live through our agency
To share training, salary, bonus and policy updates
To manage our team of hosts and agents and calculate agent referrals
To protect the Website from spam, fraud and misuse
To understand how visitors use the Website so we can improve it

3. Legal basis and consent

We process your information with your consent (when you submit a form) and for our legitimate interest in running the agency. You can withdraw consent at any time by contacting us.

4. Sharing your information

We do not sell or rent your personal information. We share it only:

With the Voya Live platform, as needed to register you as a host or agent under our agency
With the agent who referred you, limited to your name and joining status
With service providers that host this Website or provide analytics, under confidentiality
When required by law, court order or a government authority

5. Cookies and analytics

This Website uses one essential session cookie to keep forms secure. If Google Analytics is enabled, Google may set cookies to measure visits; this data is aggregated and does not identify you personally. You can block or delete cookies in your browser settings. Learn more in how Google uses data.

6. Data storage and security

Applications are stored on our secured web server and are only accessible to authorised Voya Agency staff through a password-protected admin panel. The Website uses HTTPS encryption. No method of online storage is 100% secure, but we take reasonable steps to protect your data.

7. How long we keep data

We keep applications for as long as needed to process them and manage your membership in our agency. Applications that do not lead to joining are deleted within 12 months, or earlier on request.

8. Your rights

Under applicable law, including India's Digital Personal Data Protection Act, 2023, you may:

Ask what personal data we hold about you
Ask us to correct or update it
Ask us to delete it
Withdraw your consent to being contacted

To use any of these rights, email support@aarya.agency. We respond within 30 days.

9. Children

This Website and our services are only for people aged 18 and above. We do not knowingly collect data from anyone under 18. If we learn that we have, we delete it immediately.

10. Third-party links

Links to WhatsApp, Telegram, Instagram, app stores and other sites are governed by those sites' own privacy policies.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows the latest version.

Contact us

If you have any questions about this page, contact Voya Agency: